Questions, answered

Every phone is inspected point by point, repaired with quality parts where needed, cleaned and reset. It works like new — the grade only describes how it looks.

Like new shows no signs of use. Excellent has micro-scratches you can barely see. Good has light signs of use. Fair shows visible wear and costs the least. Every grade works perfectly.

12 months of cover for any functional fault, at no cost. Bring it to any branch or we collect it. Add JeraCare+ for another 12 months and one screen repair.

Yes. Return it within 15 days for a full refund or store credit, no questions asked, as long as it comes back in the condition you received it.

Yes, for orders up to the limit shown at checkout. You can also pay with GCash, Maya, cards or BillEase.

Yes. 0% for 3, 6 or 12 months on major credit cards, or BillEase if you don’t have a card.

No. Every phone is unlocked for any network and fully signed out of the previous owner’s account.