Quality
Same phone. Four looks.
Every refurbished phone passes the same inspection and works like new. The grade only tells you how it looks — so you choose between the lowest price and a flawless finish.
Like newNo visible signs of use
- Flawless, no scratches
- Flawless, no marks even up close
- Battery 90% or better
- No scratches visible at arm’s length
- Faint micro-marks, invisible at 20 cm
- Battery 85% or better
- Light scratches, invisible when the screen is on
- Light scratches, invisible at 50 cm
- Battery 85% or better
- Visible scratches, no cracks
- Visible scratches or small dents
- Battery 85% or better
The inspection
- Display, touch and True Tone
- Face ID or Touch ID
- Front and rear cameras, all lenses
- Battery health and charging
- Speakers, microphones and earpiece
- Wi-Fi, Bluetooth, GPS and NFC
- SIM and eSIM, mobile data, calls
- Buttons, switches and vibration
- Charging port and wireless charging
- iCloud, Find My and carrier lock removed
- Factory reset with a clean iOS install
- Deep clean and sanitised
Battery promise
Every phone ships with at least 85% battery health; Like new units with 90% or more.
Want 100%? Choose the new-battery option on older models and we fit a brand-new cell before it ships.
Real photos of your unit
Before your order ships, we send photos of the exact phone you bought and its battery health screen. If you’re not happy, cancel for free.